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I had a vision for our whole house remodel. We would be the ones who would be taking in any aging parents so we wanted a shower without a giant curb. For my personal tastes, I hate grout, especially on a floor. I don't want to scrub it or "restore" it just to have it look dirty. We had such a hard time finding a solid surface floor for a shower that was not plastic or fiberglass, or very limited in sizes. Finally we found Kevin and Isabel! This floor is beyond beautiful. No one around here has anything like it. We had an ordeal with the shipping from the east coast to California but we are so glad we waited. Kevin was always there just a phone call away while we installed.
Karen and Mike:Thank you so much for your 5 star review, we are so glad you liked our shower pan and thank you so much for the picture of the completed bathroom, it really looks amazing. As you mentioned, shipping nowadays is hit or miss, I am glad it finally made it to your home. We are here if you need us, always a phone call away. Have a great Holiday.Kevin & Isabel
Thanks for the last of the shower foot rest parts. They are installed and our shower looks/works great. We are very pleased. It was a pleasure to work with you and Isabel.
Rod Biddle & Terry Palmer
Rod & Terry:Thank you so much for your review, it was our pleasure working with you. Let us know if there is anything else we can do for you.
Kevin and Isabel have provided excellent customer service and great product. The first pan arrived broken (due to shipping yard casualties) and they were not hesitant to send me one the very next day. The packaging was on both shipments was top notch. The 2nd pan is excellent and cannot wait to see the thing in action.
Dylan:Thank you for your 5 star review. We pride ourselves in providing the best customer service with a personal touch. As you mentioned, shipping yard casualties occur more that we would like to, following our receiving instructions at time of delivery, as you did, makes possible for us to provide you with a replacement.Dont forget to send us before and after pictures for our page/blog.Again, thank you for your review and looking forward to working with you in the future.Kevin & Isabel
We received the shower pans and a wrong size was delivered to us in no time Kevin and Isabel tried to work around in order to prevent the contractor from stopping, it was not possible so they send a new to us the next day. Great people really good post sales support.
Victor,Thank you very much for your kind review. Let us know if there is anything else we can do for you.Isabel and Kevin.
My new shower pan arrived yesterday in perfect condition. Very well packed! The customer service was excellent, Kevin answered all my technical questions and Isabel took care of all the logistics. The shower pan is beautiful, just how I imagined it would look without physically seeing it beforehand.
Very happy customer!
Steve:Thank you so much for your kind words. We are glad you like our product and our service. We strive to make sure all of our customers have the best experience, after all, we are a family business, so all of our customers become part of our family.Let us know if you need anything else and looking forward to working with you again.Kevin & Isabel Lares
Ordered a great looking shower pan.
Unfortunately had a problem with delivery.
Isabel corrected the issue right away without issue.
Great company to work with.
Ps: the shower pan is just what I needed, and couldn’t find it anywhere else.
Norman:Thank you so much for your review. Sometimes the merchandise gets mishandled on the way to their final destination. Thank you for following the procedure for replacement. Looking forward to working with you again.Kevin & Isabel
My Kalo Shower Pan was installed 8 months ago and is perfect. It is so simple and elegant. The drainage is fast flowing. The graphite color is very rich. It allows my patterned marble floor to shine on its own without a busy mosaic and curb in the shower.
Amanda:Thank you for your review, we are so happy that our pan enhanced your new bathroom. Let us know if you need anything else from us.Kevin & Isabel
Bought 2 of these in white. Unfortunately one arrived damaged by the carrier, but it was immediately replaced. The quality of them is really high and they look fantastic.
Stuart: Thank you so much for your 5 star review. Sometimes while on route to their final destination, our product gets damaged and following the receiving instructions makes it possible for us to replace them. Do not hesitate to call us and looking forward to working with you again.
My husband and I searched for a long time to find a shower pan that would fit our needs. Kevin and Isabel were wonderful to work with. They answered all questions and the size we decided on was a perfect fit. If you have any doubts just contact them. The graphite color is a very nice dark gray. The pan itself is very good quality and installation was relatively easy. We installed it right on top of our concrete basement floor. We have been using it for about a year and it is holding up very well. No issues! So much better than anything you would find at a big box store or somewhere like Amazon or Wayfair. Ditch the fiberglass and go with this!
Niki:Thank you so much for your kind words. We try our best to make sure all of our customers receive the best care and a beautiful product. looking forward to working with you again.Kevin & Isabel
Thank you Isabel, sincerely! And please let Kevin know I appreciate both your efforts here. It's been a long time coming but these will be beautiful. These builders that put up resistance to using these, they don't know what they're missing. I'll never use a tiled shower floor again. Follow up pictures will be coming in a couple weeks.
Nathan:Thank you so much for your review and the pictures. We are so glad you liked our shower pan. Our goal is to educate all contractors on the ease of installation and the beautiful look of our pans. Let us know if there is anything else we can do for you.Kevin & Isabel